Blackboard collaborate free download - Apple iWork, Zimbra Collaboration Suite, join.me, and many more programs. This article provides instructions on installing and downloading the Blackboard Collaborate Launcher. The launcher offers Mac OS X 10.8.4 and later users an easy way to join web conferencing sessions and play recordings by using a known and stable version of Java that is bundled within the launcher itself.
- How To Download Blackboard Collaborate
- How To Install Blackboard Collaborate
- How To Download Blackboard Collaborate On Mac
Blackboard Collaborate is an online collaboration platform that allows for virtual classroom or meeting spaces. This tool can be used inside or outside of Blackboard Learn.
We recommend using Firefox or Chrome when connecting to Collaborate. We also recommend that you have the most up to date Java version.
Scheduled Blackboard Collaborate Maintenance
Please note that all Collaborate Original Clients will need to download new .collab and .jnlp files once the updates have been completed. Existing .collab and .jnlp files will not be valid after the maintenance has been performed. Please Note: This is a mandatory upgrade for Mac users, to resolve an outstanding bug that was preventing Mac users from receiving important updates we had to make some changes. These changes require that all Mac users download the new Mac Launcher 1.5.0 to launch sessions going forward
MAC instruction for uninstalling the previous version and how to install the new version: https://uca.edu/it/files/2018/07/Collaborate-Launcher-for-Mac.pdf
Windows PC instruction for uninstalling the previous version and how to install the new version: https://uca.edu/it/files/2018/07/Collaborate-Launcher-for-PC.pdf
Clients using Collaborate with the Ultra experience will not be affected during this maintenance window.
Collaborate Database Infrastructure Maintenance
Technical Support
- 24-Hour Technical Support for Blackboard Collaborate (via phone, chat, or email)
Troubleshooting
Proxy Error
Since Blackboard Collaborate uses dynamic server assignment, it is not possible to state in advance precisely which server will host a session. This means the IP address is known only when the session actually starts. Therefore, you must ensure firewalls (and proxy systems) allow access to the entire set of Blackboard Collaborate servers using the following domain and IP address range. Blackboard Collaborate points services to the following IP range:
- 69.196.224.0 with netmask 255.255.224.000 (in CIDR notation: 69.196.224.0/19)
If you are unable to connect to Blackboard Collaborate and you keep getting a proxy error message, please ensure that the address block listed above is whitelisted. It is important to allow access to the complete block, as this may help to reduce the impact of any configuration changes that Blackboard Collaborate makes in the future.
1) Navigate to the Content Area where the Blackboard Collaborate Session is located in.
Image 1: In this example the Blackboard Collaborate Session is located inside the “Office Hours” content area in a course.
2) Click on the Blackboard Collaborate Session.
Image 2: In this Example the Collaborate Session is called “Office Hours”.
3) The Room Details page will open, Click on the “download the Blackboard Collaborate Launcher.” link.
Image 3: You have to click on the “download the Blackboard Collaborate Launcher”. If you click on the Join Room button without having the Collaborate Launcher installed the meeting.collab file will download but your computer will not know how to execute it.
4) Click on the “Download Launcher” button.
Image 4: Click on the “Download Launcher” button to download the Blackboard Collaborate Installer.
5) The Blackboard Collaborate Installer will download. Click on the Blackboard Collaborate file once it finishes downloading.
Image 5: Click on the Blackboard Collaborate file once it finishes downloading to execute the Installer.
How To Download Blackboard Collaborate
Note: By default on most computers items are downloaded inside the “Download” folder. You should also be able to find the file there.
6) A prompt will open warning you that the application was downloaded from the Internet. Click “Open” so that you can move it into your Applications Folder.
Image 6: Click “Open” so that you can the Collaborate Launcher into your Applications Folder.
7) You will be prompted to move the Blackboard Collaborate Launcher to your Applications folder. Click on the “Move to Applications Folder” button.
How To Install Blackboard Collaborate
Image 7: Click on the “Move to Applications Folder” to finish installing the Blackboard Collaborate Launcher in your Computer.